Terms and Conditions Overview
Clear terms ensuring professional service delivery and mutual protection.
Welcome to Next Horizon. These Terms and Conditions ("Terms") govern your access to and use of our website, located at [your-domain-name.com], and the provision of any consulting services obtained from Next Horizon (collectively, the "Services"). By accessing or using our website or engaging our Services, you signify your unreserved acceptance of and agreement to be bound by these Terms.
Next Horizon is committed to upholding the highest professional service standards and industry compliance within the travel and tourism sector. Our insights and recommendations are provided with diligence, aiming to deliver tangible value. We regularly review and update these Terms to reflect evolving industry practices, regulatory changes, and service enhancements, ensuring ongoing clarity and protection for all parties.
Key Aspects of Engagement:
- Scope of Terms: These Terms define the parameters for both website usage and the specific engagements pertaining to our consulting services.
- Acceptance: Your continued use of the website or initiation of a service agreement constitutes full acceptance of these Terms.
- Professional Standards: All services are rendered in accordance with leading industry standards and ethical guidelines for analytical and strategic consulting.
- Updates: We reserve the right to modify these Terms at any time. Material changes will be communicated proactively.
Consulting Service Terms
Our consulting engagements are structured to provide clear expectations and mutual understanding. This section details the specific terms applicable when you retain Next Horizon for our expert services, covering everything from service delivery to intellectual property rights.
Next Horizon commits to delivering services with professional competence and due care, adhering to agreed-upon project scopes and timelines. Our recommendations are based on rigorous analysis and the best available data at the time of delivery. We operate as advisory partners, providing strategic insights rather than direct implementation.
- Defined project milestones and deliverables.
- Regular communication and progress reporting.
- Commitment to data-driven, actionable insights.
Our payment terms are outlined in individual service agreements, typically requiring an upfront retainer and subsequent milestone payments. Invoices are issued electronically with clear payment deadlines. Cancellation policies vary based on the project phase and will be detailed within your specific contract to ensure fairness and transparency for both parties.
- Standard billing cycles and payment methods.
- Terms for project modifications and associated cost adjustments.
- Structured cancellation fees to cover incurred costs.
Next Horizon rigorously adheres to confidentiality. All client-specific information shared during an engagement will be treated as strictly confidential and will not be disclosed to third parties without prior consent, as per a signed Non-Disclosure Agreement (NDA). Intellectual property rights for research, methodologies, and strategic recommendations developed by Next Horizon universally remain with Next Horizon, unless explicitly transferred by written agreement for specific custom deliverables.
- Mutual NDA provisions.
- Protection of client data and internal processes.
- Clarity on ownership of developed strategies and reports.
Liability and Limitation of Liability
Understanding the scope of responsibility is paramount. This section outlines the professional liability standards maintained by Next Horizon and the limitations of our liability concerning the recommendations and outcomes stemming from our consulting services, ensuring a balanced and fair framework for both parties.
Our Commitment and Disclaimers:
- Professional Liability: We carry professional indemnity insurance and operate under strict ethical guidelines. However, our services are advisory; ultimate business decisions and their outcomes rest solely with the client.
- Limitation of Liability: Next Horizon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of your transmissions or content. Our maximum aggregate liability for any claims arising from or related to these Terms or our Services shall not exceed the amount paid by you for the specific service from which the liability arose.
- Force Majeure: Next Horizon will not be held responsible for any delay or failure in performance arising from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, economic volatility, pandemics, or natural disasters.
- Indemnification: You agree to indemnify and hold harmless Next Horizon, its directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
Dispute Resolution and Contact
In the unlikely event of a disagreement, Next Horizon prioritizes amicable and efficient resolution. This section outlines our preferred dispute resolution procedures and provides clear channels for any legal or contractual inquiries you may have. We are committed to maintaining transparent communication and a professional approach at all times.
Pathways to Resolution:
- Dispute Resolution Procedures: We encourage direct communication to resolve any concerns. Should informal resolution not be possible, disputes will first be escalated to mediation. If mediation fails, both parties agree to consider binding arbitration in accordance with applicable commercial arbitration rules. Litigation shall be a last resort.
- Governing Law & Jurisdiction: These Terms shall be governed and construed in accordance with the laws of the jurisdiction where Next Horizon is primarily registered, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located within that jurisdiction for the resolution of any disputes.
- Amendment Procedures: Any amendments or modifications to these Terms must be made in writing and signed by an authorized representative of Next Horizon. Changes to project scopes or service deliverables during an active engagement will be documented via formal change orders.
Contact Us:
For any questions regarding these Terms and Conditions or our services, please do not hesitate to contact our legal and client relations team. We are available to provide clarifications and ensure your complete understanding.
Or call us during business hours to discuss your concerns.